Delivery

To ensure that your items reach you in the best possible condition, the bags will arrive un-filled.

Working days are Monday – Friday and exclude Saturdays, Sundays and bank holidays.

We currently offer a standard delivery service – £4.95 –  which is typically a 5 day delivery by a courier**
(This delivery window allows for personalisation where required on orders).

If you require an express service, please contact us as soon as you can on 07976 728857 or emma@partybagonline.co.uk and we will do whatever we can to accommodate such requests although no guarantees can be made.

We hope in the near future we can offer an express delivery alongside our standard delivery.

** If you are ordering personalised cotton bags, please allow up to 14 days for delivery, although every effort will be made to dispatch as soon as possible.  Again, if you have any queries with this delivery time, please feel free to contact us.

A free delivery service will operate in the TN9 and TN10 area most Tuesdays pm.

Returns

We are sure you will be happy with the products you purchase from us, but in the unlikely event that you are not completely satisfied, please return them within 14 days in a saleable condition to Party Bag Online, Woodlands Cottage, Livesey Street, Teston, Kent ME18 5AY for a refund upon our receipt of the items.

Please note that personalised items can only be returned if they are faulty.

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